Toyota Prius Hybrid Battery Repair & Replacement

Adam is not only the best in what he do but he is kind and , reasonable and honest which is rare in this industry

Genuine, honest, fair pricing, and got the job done! I went to a mechanic that charged me $800, claimed they fixed the issue and my car broke down again the next day. I decided to get a second opinion and came to this shop; they did a very thorough inspection and fixed the issue for a fraction of the price of the first mechanic. Highly recommend!!!!

Excelente 10 de 10 saben mucho y muy buen servicio

Adam helped recalibrate my Model S door handles. This was a fast and efficient solution for a long standing issue with opening my doors. The kicker, he didn’t even charge me for this! I would definitely be back in the future for all my Tesla repairs here. Thanks!

I want to say thank you. this place has been amazing! I’ve always had trust issues with mechanics because some in the past gave me quotes for things my car didn’t even need! And i always found my self coming back almost every month! They told me it was because my car is old. Adam, on the other hand, is honest, and professional. He checked my car, fixed it, and it’s been running great for almost two years now without me needing to change anything else internally. To this day, I won’t go to anyone else until I talk to Adam. I trust his work and I definitely recommend him!

I want to say thank you. this place has been amazing! I've always had trust issues with mechanics because some in the past gave me quotes for things my car didn't even need! And i always found my self coming back almost every month! They told me it was because my car is old. Adam, on the other hand, is honest, and professional. He checked my car, fixed it, and it's been running great for almost two years now without me needing to change anything else internally. To this day, I won't go to anyone else until I talk to Adam. I trust his work and I definitely recommend him!

I had a minor issue with my Tesla model 3. Adam and the team were amazing! So responsive and helpful. They are true professionals! I will certainly come to them if I ever have any major issues with my vehicle. Highly recommend them! Thank you again Adam for your help on a Saturday.

1st visit: 6/11/22 If I could give this place more than 5 stars, it would be beyond. Adam is the real deal. His entire team and staff really make your car troubles seem less troublesome. They are very knowledgeable in what they are doing and are continuously improving their services while maintaining their professionalism. The worries you have about your car fade away as everyone here are friendly, honest, and offer you the best solution with a very reasonable price. I was extremely FORTUNATE enough to run into Adam’s business and he gave me the bang for my buck. I will continue to support Adam and his business for any car issue I may have in the future. I couldn’t have asked for a better, most knowledgable mechanic in the San Jose area. As I write this, shoutout to Adam, Angel, and Anna for making my experience more than exceptional. Thanks for working on my 2007 Prius. Update: 8/16/25 5 stars, as expected, even 3 years later. Adam and the crew did it again with my 2014 Prius. Can’t beat him with his amazing team and high expertise in the Prius and now, Tesla. Very knowledgeable person and personnel that get the job done with little to no hassle coming from the customer end. He’s my go to for both my Prius and Tesla when and if work is needed. The crew is always busy, but they get the job done right the first time comes around. Can’t get better than that. Great work everyone.

I had my hybrid battery repaired here, and the service was excellent. The staff was professional, fast, and explained everything clearly. My 2012 Toyota Camry Hybrid is running great again. Thank you for the honest work and fair price!

Thank you so much Adam and Celine! They helped me checking my car but charged nothing, I do appreciate your expertise and precious time! I definitely recommend my family and friends this service center.

I just wanted to take a moment to give a huge shoutout to the team at the Toyota Prius mechanic shop! 🌟

The service I received was absolutely wonderful — professional, efficient, and above all, honest. From the moment I walked in, I felt welcomed and well taken care of. The staff went above and beyond to explain everything clearly, kept me informed throughout the process, and made sure my Prius was running perfectly before I left.

It’s not every day you find a shop that combines expertise with genuine customer care. If you drive a Prius and want top-notch service, I highly recommend this place. Five stars all the way! ⭐⭐⭐⭐⭐

Thank you again for the outstanding experience — I’ll definitely be back (hopefully not too soon 😄)!

Prius and Tesla service center in Santa Clara with their genius technicians and owner Adam found what was wrong with my 2013 RAV4 EV car and they fixed it made me so happy cause, when I took it Toyota dealership repair shop in Stevens Creek they said that the battery is bad needs replacement cost $80k
Car battery still in good condition.

Hello, it is an absolute privilege to leave a review for this amazing auto shop! I’ve just spent close to an hour sharing information and possibilities with the owner of Prius and Tesla Auto, Adam, and he could not have been more insightful, creative, understanding and knowledgeable! And his prices are more than reasonable. It was absolutely beautiful to talk with someone who is knowledgeable, especially after our horrible experience at the dealership……. If you need support or help with a Prius or Tesla, please make sure you have a conversation with this auto shop. Thank you so very much, Adam, and you can be assured we will meet again. Chuck Blanchard!

The store is really amazing.my Tesla car was not fixed properly at elsewhere due to an accident,the owner here diagnosed it for free and provided the repair plan,it's so great .a store that treats customers so well must be very responsible,I highly recommend to visit when you have trouble in the car.

Came here with someone who has a Prius and was having battery issues. They asked me to come with them because they didn't know English.

This shop has great customer service from the front desk lady to the owner who I think is the technician/mechanic.

Besides having great customer service, they both are very knowledgeable of hybrids. They provided 3 options with the cost and warranty for each. Reasonable prices.

I don't have a Prius or a hybrid but if I ever own one, I will come here or send anyone in need of battery help here for sure.

To top it off, this shop also seems very trustworthy. Bookmarking this for future reference.

This was my second opinion. Wow! Like night and day! Adam knows what he’s talking about and is willing to share! Wants the best for his customers even if it’s not him. Potentially saving me thousands of dollars. Definitely helping me solve my auto issue.

Great job thanks for the amazing service really fast response and very professional I definitely recommend this place if u have a hybrid car issue

They were able to help me last minute without an appointment when a supercharger pin was stuck in the charge port of my Tesla. Highly recommend!

I brought my older Fiat 500e here for a free reading of the car's systems in preparation for selling it, and they gave me an accurate sense of its problems and the cost to improve its batteries--I passed that information along to the person who purchased the vehicle so they could make an informed choice on what they were buying.

This service center is GREAT. They are total experts at what they do, and they do business with great honesty and integrity. My Prius V had issues with the inverter. (My mechanic of 30+ years diagnosed it as such, but he does not fix these Hybrid issues). I brought it here. These guys gave me an appointment promptly, I arrived for the appointment, they ran diagnostics on the car, FREE. The tech pulled up related Toyota Customer Service Bulletins and told me that this issue is very likely covered. And advised me to take it into the dealer to see if they would fix this under the extended Inverter Warranty. They gave me all the printouts for the diags they did as well as the Toyota Customer Service Bulletins.

In the event the dealer refused to fix it, they gave me a reasonable quote for which they could fix it.

I took it to the Toyota dealer the next business day, and showed the dealer the reports these guys had given me. The dealer agreed to fix it under warranty.

I would recommend the "Prius and Tesla Service Center" very highly ! Special shoutout to the young lady in the office as well as the service tech that advised me. Both of you are amazing !!

Very honorable and honest professionals. The warning message on my Prius popped up, "the cooling performance of the hybrid battery is low, consult a dealer". My experiences with dealers have never been ideal. If I had gone to a dealer, the dealer would, as it did with my other Prius, for sure recommend a new hybrid battery pack with a cost of at least $4,000, since this Prius already has more than 320,000 miles on a original hybrid battery pack. Shereen of Prius and Tesla Service Center suggested that I should go in for a free inspection of my battery pack before doing anything else. I took my car in for the inspection the very next day. After spending some time inspecting my car, the master mechanic informed me that the air filter was full of dust, and it is blocking airflow to the battery pack. He suggested that by cleaning and even getting the rid of the air filter, which was not part of the original out of factory components from Toyota, the air will flow unobtrusively to the battery pack and the warning message will disappear. Sure enough, after airflow has bern cleared, the warning message went away and my Prius started running well again. When asked how much was the cost for what he did on my car, he said there was no charge. I was stunned by his generous gesture, as if I had gone to a dealer instead, the answer would have been thousands of dollars for a new hybrid battery pack. Nowadays it is rare to find honest and honorable people like the professionals at Prius and Tesla Service Center. Based on my experiences as a Prius owners, 2 since 2015, I would give my highest recommendation on this business entity to anyone needing works on their Prius.

This place doesn't need another 5 star review, but they deserve it. I brought my Prius hybrid in here after having issues with Toyota, and am so glad I did. They were fair with their approach and costs, and gave me the option of repairing a broken car part with a brand new one (over $1k) or a used but perfectly working version ($400). The mechanic seemed thorough in their diagnostic too. So grateful the AAA driver recommended this place, I saved hundreds here compared to Toyota. Thank you for a job well done!

Took my Chevy 2012 in for a Service issue and check up. They got me in and out and even topped off my coolant for free. Great service!

I was recommended by a friend to check this place out and was pleasantly surprised when scanning over prices on their website. I ended up getting my car serviced here and within a day, everything was up and working again. Kat was very friendly and helpful. Adam was very informative and patient with my numerous questions. I appreciate the team for making this speedy and cost-efficient. I ended up spending half as much as I intended to pay and am more than satisfied with the experience. This place has already been recommended to my family and friends by me. If I find myself in need of service again for my Lexus CT200h, I will be coming straight over.

I was looking for an alternative to the Toyota dealership service center and found this garage close to home. Adam was kind and accommodating when we spoke and set me up with changing water pump, spark plugs, brake fluid, all the regular scheduled maintenance stuff. He got me feeling safe and ready to take a long road trip to see some buddies. Many thanks. It is nice to have a solid mechanic nearby!

they've done a fix for me twice now - once for my catalytic converter theft and the next for my 12V battery. they're very responsive and give very reasonable quotes (for reference the amount i paid for my 12V replacement here INCLUDING LABOR was the cost of the battery alone at other places, plus once the battery came in it only took them about half an hour to do the work, so i had my car back within the day once i brought it to the shop). for as long as i have my prius and i'm in the area i'll be coming back here

Brought my 09 camry hybrid here. It looks like a POS but I love it. Very happy with the service and good communication, they went the extra mile and did things they didn't have to which any busy place wouldn't.

Very happy to have my car back on the road. I was willing to pay double what they charged.

I took my 2010 Toyota Prius here a couple months ago to have the EGR system cleaned and was recommended by Adam to also have the PCV valve replaced and the intake manifold cleaned as it was pretty clogged up. In addition, I also got my spark plugs changed. They offer a great price compared to other shops around and hands down much cheaper than dealerships. I scheduled an appointment for same day when I called and they got my car back to me within the evening. My car's gas mileage is back to 48-50mpg with mixed driving. Definitely come here if you have a Prius or Lexus with the Toyota hybrid system.

Good day, all, I am happy to write this review for Mr. Adam, who picked up my phone and answered all my questions without hesitation.
I will recommend this shop to anyone.
Thank you, Mr. Adam.

We had an alert pop up for our 2010 Lexus 450H hybrid. We have two older hybrids, so I have some basic experience with the diagnostic codes. This time it was one I wasn't familiar with, and it was a potentially serious problem.

Adam and his crew did a basic diagnosis and determined the issue was likely either a sensor or a cable. The sensor would have been stupid expensive to replace, but he thought of an alternate fix that would have save many $$.

Fortunately when they got in to do the fix it he discovered it was the cable after all. Most likely chewed through by a rat. I really appreciated that Adam was up front with the possibilities, and thought through options from my perspective. This will be my go to place for any future problems.